Solar Rescue by Heliotek services orphaned solar systems left behind when an installer goes out of business — diagnostics, repairs, monitoring, and warranty claims, handled by licensed electricians.
One local team to get your system back online.
Solar panels are built to last 25 years or more. A lot of the companies that installed them weren't. When your installer closes, files for bankruptcy, or simply stops answering the phone, you're left with a working investment on your roof and no one to call when something goes wrong.
The good news: an orphaned system is almost always fixable. The key is understanding what you've actually lost — and what's still protected.
Your equipment warranties — panels, inverters, optimizers — are held by the manufacturers, not your installer. These typically remain valid even after the company that sold you the system is gone.
Your workmanship warranty, service, and monitoring all came from the installer. When they close, that support disappears — and some manufacturers won't honor equipment claims unless a qualified, licensed contractor does the work.
Dozens of residential solar installers have closed or filed for bankruptcy in the last few years. If you recognize any of these names on your contract — or your installer has simply gone quiet — we can help.
One licensed crew handles the diagnosis, the repair, and the paperwork — so you're not bouncing between a defunct installer, a manufacturer, and your utility.
We're a SolarEdge-authorized service provider — which means if your orphaned system runs SolarEdge inverters or optimizers, we can process the warranty claim (RMA) and handle the replacement directly. No waiting on a closed installer, no dead-end manufacturer hotline. For systems on other brands, we identify your valid warranties and manage the manufacturer claim on your behalf.
We inspect your panels, inverter, wiring, and connections to find out exactly what's working, what's failed, and what it'll take to fix it.
Lost access to your production data when the app or portal went dark? We get your monitoring back online so you can see what your system is actually doing.
Failed inverter, dead optimizers, or panels offline? Our licensed electricians diagnose and repair the electrical side properly — to code.
Was your system never properly permitted or signed off? We can address open permits and inspection issues left behind by the original installer.
Once you're back online, you've got a local team to call. We can take over routine maintenance and be there for the next 25 years — not just this repair.
An orphaned solar system is, at its core, an electrical system on your house. It should be serviced by people who do this for a living — not a sales outfit.
Every job is performed by licensed electricians and signed off by our master electrician. The same credentials that keep manufacturer warranties valid keep your home safe.
The companies that orphaned these systems chased volume across the country. We're a New England electrical contractor — the team that fixes it is the team that answers when you call next year.
We start with an assessment, then give you a clear written quote before any repair work begins. Every cost is spelled out up front — no hidden fees, no surprises.
Tell us what's going on — who installed it, what's not working, and what you've already tried.
We inspect the system on-site, test the electrical components, and identify every issue.
You get a plain-English report and a clear written quote — no work starts without your OK.
We make the repairs, file any warranty claims, and bring your monitoring back online.
You've now got a local electrician on call for maintenance and anything that comes up next.
Get a free quote from master electricians who'll still be here in 25 years. Tell us about your system and we'll reach out within 24 hours. Serving all of New England.
Prefer to talk? Call (401) 218-0048
No obligation. We'll reach out within 24 hours.